At sg77, your privacy matters as much as your next big win. This Privacy Policy explains exactly what personal information we collect, why we collect it, how we use it, and what rights you have as a player based in the Philippines. Please read through this page before you register or use any part of our platform.
When you register an account with sg77, we collect personal information that is necessary to verify your identity and provide you with a safe, compliant gaming experience on our platform. This includes your full name, date of birth, email address, mobile number, and a government-issued identification document as required under Philippine regulations. We also collect financial information such as your preferred payment method details — for example, your GCash or Maya account reference — in order to process deposits and withdrawals securely. As you use the platform, we automatically gather technical data includingyour IP address, device type, browser version, operating system, and session activity logs. This technical data helps us detect suspicious behaviour, prevent fraud, and ensure that our platform performs reliably across all devices used by Filipino players. We may also collect information about your betting and gaming activity, including wager history, game preferences, and transaction records, which we use to personalise your experience and comply with our regulatory obligations. All data collection is conducted in accordance with the Data Privacy Act of 2012 (Republic Act No. 10173) of the Philippines.
sg77 uses the personal information we collect for a number of clearly defined purposes, all of which are necessary to operate a legitimate and responsible online entertainment platform in the Philippines. The primary purpose is to verify your identity and confirm that you meet the minimum age requirement of 21 years old before you are permitted to place any wagers or access real-money games on our platform. We also use your data to process financial transactions, including deposits and withdrawals via GCash, Maya, and other supported payment channels, ensuring that funds reach the correct account holder without delay. Your contact details are used to send you important account notifications, security alerts, and updates about changes to our terms or policies — we do not use these channels to send unsolicited marketing messages without your explicit consent. We may use aggregated, anonymised activity data to improve the platform's features, fix technical issues, and develop new content that better serves the preferences of our Filipino player base. Where required by law or by our licensing obligations, we may also use your data to generate compliance reports and respond to lawful requests from regulatory authorities.
sg77 does not sell, rent, or trade your personal information to any third party for commercial or marketing purposes, and we take this commitment seriously as part of our responsibility to Filipino players. We may share your data with trusted third-party service providers who assist us in operating the platform, such as payment processors, identity verification services, and cloud infrastructure providers — all of whom are contractually bound to handle your data securely and only for the purposes we specify. In cases where we are legally required to do so, we may disclose your information to Philippine government agencies, law enforcement bodies, or regulatory authorities, including the relevant gaming commission overseeing our operations. We may also share data within our corporate group for internal administrative purposes, subject to the same data protection standards that apply to sg77 directly. Any third party that receives your data is required to maintain appropriate technical and organisational security measures, and we conduct periodic reviews to ensure ongoing compliance with our data sharing agreements.
We retain your personal data only for as long as it is necessary to fulfil the purposes for which it was collected, or as required by applicable Philippine law and our regulatory obligations. Account information and transaction records are typically retained for a minimum of five years following the closure of your account, in line with anti-money laundering regulations and financial record-keeping requirements. Technical logs and session data are generally retained for a shorter period and are reviewed and purged on a rolling basis in accordance with our internal data retention schedule. If you request the deletion of your account, we will process that request promptly; however, certain categories of data may be retained beyond the deletion date where we have a legal obligation to do so, and we will inform you of any such retention at the time of your request. Once the applicable retention period has expired, your data is securely deleted or anonymised so that it can no longer be linked back to you as an individual.
Under the Data Privacy Act of 2012, Filipino players have a number of important rights with respect to their personal data held by sg77, and we are committed to honouring those rights in a timely and transparent manner. You have the right to access a copy of the personal information we hold about you, and to request corrections if any of that information is inaccurate or out of date. You also have the right to object to the processing of your data in certain circumstances, and to request that we restrict or cease processing your information where you believe it is being handled unlawfully. If you wish to exercise any of these rights, you may contact our data protection team by sending a written request to the support email address listed on our platform, and we will respond within the timeframe prescribed by applicable law. You also have the right to lodge a complaint with the National Privacy Commission of the Philippines if you believe that your data rights have been violated and we have failed to address your concern adequately. We encourage all players to stay informed about their data rights and to reach out to us directly if they have any questions or concerns about how their information is being managed.
sg77 uses cookies and similar tracking technologies to enhance your experience on our platform, remember your preferences, and ensure that the site functions correctly across different browsers and devices. Essential cookies are strictly necessary for the platform to operate and cannot be disabled without affecting core functionality such as login sessions and secure payment flows. We also use analytical cookies to understand how players navigate the platform, which pages are most visited, and where technical issues may be occurring — this data is used solely to improve the platform and is not shared with advertising networks. You can manage your cookie preferences through your browser settings at any time; however, please be aware that disabling certain cookies may limit your ability to use some features of the sg77 platform. By continuing to use our platform after being presented with this notice, you acknowledge our use of cookies as described in this Privacy Policy.
sg77 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our practices, legal obligations, or the features available on our platform. When we make material changes to this policy, we will notify registered players via email or through a prominent notice on the platform, and the updated policy will take effect from the date it is published on this page. We encourage all players to review this Privacy Policy periodically so that they remain informed about how their personal data is being protected. Your continued use of the sg77 platform following the publication of any changes constitutes your acceptance of the revised Privacy Policy. If you do not agree with any changes we make, you should discontinue use of the platform and contact our support team to request account closure and data deletion in accordance with your rights under Philippine law.
Our support team is ready to help with any privacy-related concerns. You can also check our FAQ page for quick answers, or head to our Responsible Gaming page to learn more about the player protection tools available to you on sg77.